Terms & Conditions

Effective Date: 7/11/2025

Welcome to getdognosh.com. These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing or using our site, you agree to these Terms. If you do not agree, please do not use the site.

1. About Us

DOGNOSH is a provider of all-natural dog treats. Our products are available for purchase at www.getdognosh.com ("Website").

2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to make a purchase on our site. By using our site, you confirm that you meet this requirement.

3. Product Information

We strive to provide accurate product descriptions, images, and pricing. However, we do not guarantee that all information is complete, current, or error-free. We reserve the right to correct any errors or omissions and to update information at any time without prior notice.

4. Orders and Payments

All prices are listed in USD unless otherwise stated.
We reserve the right to reject or cancel any order for any reason, including errors in product availability or pricing.
Payment must be received before your order is processed and shipped.
Accepted payment methods include major credit cards and secure third-party payment gateways.

5. Shipping and Delivery

We ship within the United States (and internationally, where specified).
Delivery times may vary based on your location and selected shipping method.
You will receive a confirmation email and tracking number once your order has shipped.
We are not responsible for delays or damages caused by shipping carriers.

6. Returns and Refunds

We offer a 100% satisfaction guarantee on our treats. If you are not satisfied with your order:

Contact us at hello@getdognosh.com within 14 days of receiving your order.
Returns may require proof of purchase and a photo of the product.
Refunds will be issued to the original payment method, minus shipping costs (unless the return is due to our error).

7. Intellectual Property

All content on this Website—including text, images, logos, product packaging, and trademarks—is the property of DOGNOSH or its licensors and is protected by copyright and trademark laws. You may not copy, reproduce, distribute, or use any content without written permission.

8. User Conduct

By using our Website, you agree not to:

Use the site for any unlawful purpose
Attempt to gain unauthorized access to our servers or systems
Transmit viruses, malware, or harmful code
Use bots, scrapers, or other automated tools to collect data from the site

9. Limitation of Liability

To the fullest extent permitted by law, DOGNOSH shall not be liable for any damages (direct, indirect, incidental, or consequential) arising from your use of or inability to use the Website or products, even if we were advised of the possibility of such damages.

10. Indemnification

You agree to indemnify and hold harmless DOGNOSH, its employees, officers, and affiliates from any claims, liabilities, damages, or expenses (including legal fees) arising from your violation of these Terms or your misuse of our Website.

11. Privacy

Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

12. Governing Law

These Terms are governed by the laws of the State of Arkansas, USA. Any disputes will be resolved in the courts of Pulaski County, Arkansas.

13. Modifications

We reserve the right to update these Terms at any time. Changes will be posted on this page and will take effect immediately. Your continued use of the Website constitutes acceptance of the updated Terms.